Welcome to jopropertysolutions.co.uk. By accessing and using our website and services, you agree to be bound by these terms and conditions. Please read them carefully. If you do not agree, please do not use our website.
1. Overview of Services
J.O Property Solutions provides property booking services for accommodations in London. Through our platform, users can view, book, and inquire about properties. We work directly with property owners to ensure quality stays for our guests.
2. Booking Terms
When booking a property through our website:
Payment: Payment details will be required at the time of booking. All transactions are processed securely.
Confirmation: A booking confirmation will be sent to the provided email address upon successful payment.
Cancellation Policy: Bookings may be canceled in accordance with our cancellation terms (free cancellations with 28 days’ notice).
Changes to Bookings: If you need to amend your booking, please contact us at support@jopropertysolutions.co.uk. Changes are subject to availability and may incur additional charges.
3. Guest Responsibilities
All guests are expected to respect the property, adhere to any house rules provided, and leave the premises in a clean and orderly condition. Any damages beyond normal wear and tear may result in additional charges.
4. Privacy and Data Collection
We respect your privacy and are committed to protecting your personal information. Information collected during booking may include:
Personal Information: Name, contact details, and payment information.
Booking Preferences: Details regarding your stay, including check-in and check-out dates.
Usage Data: Data on how you use our website to help us improve our services.
Please see our Privacy Policy for detailed information on how we collect, use, and protect your data.
5. Property Owner Terms
For property owners partnering with J.O Property Solutions:
Rental Payments: We guarantee rental payments based on agreed terms.
Management Services: Our team handles housekeeping, maintenance, and guest communication.
Utility Payments: We cover all utility expenses for properties under our management.
Refer to the Landlord Partnership Agreement for complete details on our responsibilities and expectations.
6. Liability
While we strive to provide an enjoyable and comfortable stay, J.O Property Solutions is not liable for:
Loss or Damage: Any loss, injury, or damage caused by circumstances beyond our control.
Guest Behavior: Any behavior by guests that results in damage to the property.
By using our services, you agree to release us from any liability related to your stay or booking.
7. Modification of Terms
We reserve the right to update or modify these terms at any time without prior notice. Changes will be posted on this page, and your continued use of the website signifies your acceptance of these modifications.
8. Contact Us
For any questions or concerns regarding these terms, please contact us at support@jopropertysolutions.co.uk.
